Is this a bug within Windows, is it an issue with the laptop, what is going on? Sometimes it works, most times it stops working after a few seconds on a page. Touchpad scrolling does not work in MS Word Sign up to ask a question now.Two finger scrolling is turned ON and works for a couple of seconds and then stops working. Inspiron - Touchpad 2-finger scrolling not working. Would you happen to have any more ideas? Thank you so much for your help. Hi mrswattsy, I suspect the firewall setting on the antivirus software is blocking the touchpad driver. All forum topics Previous Topic Next Topic.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thanks so much for your reply I just have the built in windows firewall on my computer and cannot find anywhere that says about the touchpad and also my keyboard does not seem to have a 'scroll lock' on it.
Thanks and regards Harish R iworkfordell. If yes, please unblock the Dell touchpad software. I request you to check the firewall setting of your antivirus software and check if the touchpad software is blocked. I suspect the firewall setting on the antivirus software is blocking the touchpad driver. I hope this helps you Please let us know in case of any queries Thanks and regards Harish R iworkfordell. You will see a box which has a list of programs blocked.Ĭheck if Alps or touchpad is shown in the box and allow the application. Towards the left of the screen, please select Allowed programs. Go to Start menu, control panel and select Windows firewall. Hi mrswattsy, Please follow the steps below to unblock the touchpad software from the windows firewall. I have tried the following, but so far none have worked. Since installing a new antivirus on my Dell inspironmy scroll function on the touchpad is not working.
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